Shipping policy

 

We will ship your order from a location closest to you with the item(s) in stock, which may include Amazon fulfillment. We use multiple shipping facilities within the USA, though not all items are always available in every location to ship all at once; some orders may be shipped in multiple packages, with the items arriving separately.

 

US Shipping Rates:

Standard - $5.95 (FREE with orders over $50): 4-7 Business Days
Expedited - $7.95 ($5.95 with orders over $50): 2-3 Business Days
Priority - $29.95: 1-2 Business Days

*If you are located outside of the continental United States, shipping times may vary and can not be guaranteed. Expedited options may not be available

 

Canadian Shipping:

Standard - $6.95: 5-10 Business Days*

*Please note, shipping times to Canada may vary and cannot be guaranteed

Deliveries may be subject to review by the Canada Border Service Agency. Their assessment may result in processing delays, duties/taxes being applied to the order, or in rare instances, import rejection. 

We have partnered with eVitamins.com in order to offer an alternate shipping option for our Canadian consumers. 

 

Processing:

  • All orders received before 9:30 AM EST (6:30 AM PST) will be processed the same business day. All orders received after 9:30 AM EST will be processed the next business day
  • Successful delivery relies on the correct address being supplied by the shopper. If you come to realize it is incorrect, please contact us immediately for resolution
  • If your order contains an out of stock item, it will be placed into a back-order status and ship once all items are available


In the event of any order fulfillment or delivery issues, please ensure to contact us within 30 days in order to guarantee proper resolution.

If you receive a damaged package or a defective item, please ensure to contact us prior to discarding it. In some instances, we may require further information for an investigation with our fulfillment and/or delivery partners.